ALFATEC Group: A New Partner in Croatian Hospitality!

25 kongress banner, hospitality

Published: 10 November 2023

Reading time: 3 minutes

We are delighted to announce our participation in the "Partner of Croatian Hotels" programme, organized by the Association of Employers in Croatian Hospitality (AECH / UPUHH). We will also be making an appearance at the 25th Hotelier Congress!

The Hotelier Congress, organized by UPUHH and one of the longest-standing events for hospitality professionals, will take place on 28-29 November. Important insights and perspectives will be shared by leading hotel industry experts from, among others, Valamar Riviera, Arena Hospitality Group, Aminess, Maistra, and Falkensteiner Hotels & Resorts. In addition, there will be the opportunity to hear from IT industry professionals specializing in hospitality, with a panel discussion titled "Unlocking the Potential of Hospitality: AI and the Digitally Guided Future of Tourism" featuring Boris Škorić, Director of our Business Intelligence division.

It is nearly a decade since Alfatec Group recognized the need for quality operational solutions in the hospitality sector. Leveraging over 30 years of experience in data management, we have developed products, tools and solutions within our Elarion Big Data platform that are tailored exclusively to the hotel industry – Alfatec Elarion Hospitality, Alfatec Elarion Data Warehouse and Elarion Controlling Engine. The mentioned have been embraced by some of Croatia's top hotels and hotel chains, enhancing daily operations and strategic decision-making, including sales and marketing strategies. Becoming a member of the Association of Employers in Croatian Hospitality, which has almost 400 hotels (and similar facilities) managed by 200 companies from all over Croatia, is therefore the next - and logical - step for Alfatec Group.

A Brief Overview of Our Hospitality Solutions

  • Alfatec Elarion Hospitality is an advanced solution for data analysis, supported by artificial intelligence, which enables effective management of online reputation, accommodation prices and communication with guests across different channels to hotels of all sizes. Elarion Hospitality brings numerous business advantages that are directly reflected in an increase in the number of reservations, improved turnover and profit margin, overall cost reduction, better service quality, significant employee time saving in daily operational work and more. The solution also provides all the key information needed for high-quality definition and monitoring of business strategy execution in the sales and marketing segments.
  • Alfatec Elarion Data Warehouse combines - in a single solution - a data warehouse and a business intelligence system, which are designed exclusively to respond to the hotel industry’s specific analytical and reporting requirements and to provide decision support at all management and operational levels for the individual hotel. The solution integrates data from several business systems (such as PMS, F&B, ERP, CRM, revenue management and planning data) and is at the same time oriented towards business users so that, through ad-hoc analytics, all the necessary business information can be accessed at any time and as quick as possible. With the most up-to-date technological base, integration with leading hotel PMS systems, and the maximum level of analytical capabilities, it also provides users with the lowest cost of ownership when compared to rival solutions.
  • Elarion Controlling Engine is a unique analytical solution intended for business users, which enables them to define methods of calculating business indicators (KPIs) independently, without the help of IT, in a dynamic Data Warehouse. They can create data allocations based on independently defined allocation keys, calculate the profitability of products and services, and define report layouts and analyse data using preferred BI technologies.

Our approach focuses on continuous improvement, trend monitoring in the hospitality industry, client needs, and adaptability to specific hotel requirements, while providing tailored support to our clients.

For more information on these solutions or a demo prepared for your business, please get in touch with Ivana Perković!

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