Behind the Scenes: Customer Sucess Story of Alfatec Group and Thales Collaboration

Published: 12 April 2024

Reading time: 2 minutes

In the fast-paced world of technology, partnerships play a pivotal role in delivering exceptional solutions. Being a renowned Croatian ICT company with over three decades of experience, we've teamed up with Thales, a global leader in data security, in the very early beginnings of our business. As of then, our path is still the same: to showcase a remarkable customer success story in the realm of IT security services.

Since its inception, Alfatec Group has been at the forefront of providing top-notch support to clients. Offering a wide range of services including database management, advanced analytics, and custom software development, our IT security sector stands out as one of the most enduring and successful in the region.

Thales, recognized for its cutting-edge data security solutions, emerged as the natural choice for our encryption and key management segment. With market-leading products like payment HSM, Thales has established itself as a trusted guardian of digital trust.

The collaboration between Alfatec and Thales spans nearly three decades, evolving from partners to "added value exclusive" distributorship. This partnership has been instrumental in safeguarding critical infrastructure and data for clients across demanding industries such as banking, insurance, telecommunications, and government. One of the highlights of this partnership is Alfatec's role as a distributor with a competence center of certified engineers, offering expert assistance in planning and operations for partners and end-users.

Alfatec proudly includes Thales products in its portfolio, known for their excellence and regularly featured in esteemed lists like the FORTUNE 500. Thales' Cipher Trust Platform has emerged as a beacon of digital sovereignty, offering innovative and robust data protection solutions.

CipherTrust Manager, a leading business solution by Thales, empowers organizations to centrally manage encryption keys and enforce security policies, ensuring a guaranteed source of confidence in the entire system.

The collaboration with Thales has garnered accolades, including recognition as the best distributor in Central and Eastern Europe. This success is underscored by securing over 95% of the Croatian market in the THALES payHSM segment, a testament to the synergy between the two entities.

In addition to our collaboration with Thales, we've forged a strong partnership with companies like ASEE by Asseco, contributing to the preservation of critical infrastructure and setting new standards of security and excellence in the IT industry. Erste Card Club, a key client of Alfatec, has benefitted from Thales' enterprise HSM devices, ensuring the highest level of protection for card data and payment transactions. With Alfatec's local support, Erste Card Club has experienced uninterrupted service and robust security measures.

The enduring collaboration between Alfatec, Thales, and our clients reflects a commitment to innovation, security, and excellence. Together, we continue to pave the way for advancements in IT security, meeting the evolving needs of clients and regulatory requirements. With a shared vision of innovation and security, we are poised to lead the way in the ever-evolving landscape of IT security services.

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